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PEOPLE / PROCESSES / TECHNOLOGY / GROWTH

Your Business.
Running Smarter.

We help service-based businesses streamline operations, implement AI automation, elevate customer experience, and build the support systems they need to grow.

Automate repetitive tasks
Save time and reduce costs
Deliver a better customer experience
Build a scalable business

01 — AI & Automation

Every lead answered. Every follow-up sent.

Intelligent workflows that capture leads, book appointments and keep customers moving forward, without anyone on your team chasing them manually.

Lead capture from your website, forms and ads, straight into your CRM
Instant replies by text and email when a new inquiry comes in
Online booking synced to your calendar, with automatic reminders
Follow-up sequences that nurture leads until they’re ready to buy
New lead → booked call● Running
Lead captured
Website form · added to CRM and tagged
Instant reply sent
SMS + email with a booking link
Appointment booked
Added to your calendar, reminder queued
Follow-up sequence
Nurture emails until the lead converts

02 — Virtual Operations

A support team that runs your day-to-day.

Streamlined communications and seamless scheduling, handled by trained virtual support who represent your brand like they’re part of your team.

Calls, texts, emails and chat managed in one place
Appointment coordination that reduces no-shows
Timely, personalized responses to every customer
Process optimization and systems management
A small team reviewing work together on laptops in a bright office

03 — Reputation Management

Turn happy customers into your best marketing.

Most satisfied customers never leave a review because nobody asks. We build the system that asks at the right moment, and make sure every review gets a response.

Automated review requests after every completed job
Review monitoring across the platforms your customers use
Professional, on-brand responses to positive and negative reviews

04 — SOPs & Training

Clear processes. Confident teams.

We get what’s in your head onto paper, as step-by-step procedures your team can follow, so quality stays consistent whoever is doing the work.

Standard operating procedures for your key workflows
Training plans for new hires and existing staff
A central SOP library, kept up to date as you grow

05 — Talent Support

The right people, ready from day one.

We find, vet and onboard reliable virtual talent, then help you manage them, so growing your team doesn’t mean growing your workload.

Recruiting and screening for the roles you need
Structured onboarding with 30 / 60 / 90 day plans
Ongoing performance check-ins and management

Pricing & Plans

Flexible solutions for every stage of growth.

Whether you’re just getting started or ready to scale, there’s a plan designed for where your business is today.

Business Essentials

Get organized, save time and start automating.

$497/month
Core automation setup
Basic virtual support
Standard SOP templates
Email support
Get Started
MOST POPULAR

Business Growth

Scale your operations and drive consistent results.

$997/month
Advanced automations
Dedicated virtual operations support
Custom SOPs & training
Reputation management tools
Priority support
Get Started

Managed Operations

Full-service support so you can focus on growth.

$1,997/month
Everything in Growth
Dedicated account manager
Talent recruitment & management
Advanced reporting & strategy
Custom integrations
Get Started

Not sure which plan fits? Book a free consultation and we’ll recommend one.

Industries We Serve

Built for real businesses across multiple industries.

We specialize in helping service-based businesses streamline operations, improve customer experience, and scale with automation and virtual support.

Cleaning

Residential & commercial cleaning companies

Home Services

HVAC, plumbing, electrical & more

Property Management

Streamlined operations & tenant communication

E-commerce

Automated customer support & order management

Contractors

General contractors, remodeling & construction

How It Works

A simple process for big results.

1

Book a consultation

Tell us about your business, your goals and where things are getting stuck.

2

Get a custom plan

We identify the automations, support and systems that will make the biggest difference.

3

Start seeing results

We implement, train your team, and keep improving with ongoing support.

Your first 30 days

What happens after you sign up

WEEK 1
Discovery & access

Kickoff call, review of your current tools and workflows, and account access set up.

WEEK 2
Build

Automations configured, SOPs drafted and support roles defined.

WEEK 3
Launch & train

Systems go live and your team is walked through everything.

WEEK 4
Review & optimize

We check what’s working, fix what isn’t, and plan the next month.

Free Business Assessment

Find out what your business could automate.

Get a free, no-obligation assessment and discover opportunities to save time, reduce costs and grow faster.

Identify automation opportunities
Get a custom roadmap
No commitment required

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Prefer to talk now? Pick a time on our calendar

FAQ

Questions, answered.

Something else on your mind? Email us at kp@kpconsultingfirm.com.

Service-based businesses that are growing faster than their systems: cleaning companies, home service providers, property managers, e-commerce brands and contractors who are spending too much time on admin and follow-up.

We learn how your business runs today, point out where automation and support would save the most time, and recommend a next step. There’s no obligation to sign up.

No. We start from the tools you already use and only recommend new ones where they make a clear difference.

[Setup timeline — to confirm with client]

[Contract and cancellation terms — to confirm with client]

[Plan change policy — to confirm with client]

Smarter operations. Stronger business.

Book a free consultation and see what’s possible for your business.

Book a Free Consultation